Saratoga Honda Reviews
(Rated by 10 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Customer Service4.8
- Shipping & Delivery4.0
- Return Policy4.5
- Price & Quality5.0
Recent Customer Reviews (10)
Nadine Kuster
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Phoebe Huff
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Seymour Rocher
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Christine Martin
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Christopher Carroll
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Patrick Nielsen
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Jasmin Karlsen
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Jens Schou
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Jeremy Short
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Taylor Usamov
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Saratoga Honda Pros & Cons
Pros
1
Exceptional Customer Commitment and Service Excellence
2
Extensive Inventory of New and Used Vehicles
3
Stress-Free Car Buying Experience
4
Flexible Financing Options Including Special Incentives for First-Time Buyers
5
Comprehensive Service Department with Convenient Hours & Genuine Parts Maintenance Program
6
Advanced Technology Integration with HondaLink® Concierge Package Available at Saratoga Honda
7
Highly rated customer service: Customers frequently praise the friendly, knowledgeable, and patient sales staff who provide a pressure-free buying experience. Specific team members like Eric O'Reilly, Nick Smith, Korryn, George, Brian, Sal, and John England receive positive mentions for their professionalism and kindness.
8
Excellent after-sales support: The dealership is noted for going above and beyond in service. For example, they have fixed issues free of charge and provided loaner vehicles during repairs.
9
Transparent dealings: Reviews highlight transparency in pricing and negotiations with no high-pressure tactics.
10
Strong community reputation: Saratoga Honda is a local family-run business since 1983 with a commitment to customer satisfaction that fosters repeat customers and referrals.
11
Convenient online presence: The website encourages customers to leave reviews easily to share their experiences which supports continuous improvement.
CONS
1
Some customers might find the dealership location inconvenient if they live far away (e.g., one reviewer mentioned it was 350 miles from home).
2
Pricing details exclude registration/title fees and taxes which may require clarification during purchase discussions.
Saratoga Honda Features and Benefits
Features
Exceptional Customer Commitment and Service Excellence
Recognized for outstanding customer service with awards, dedication to superior automotive experience, prioritizes customer satisfaction in sales and service, ensuring every visitor feels valued and supported.
Extensive Inventory of New and Used Vehicles
Wide selection of latest Honda models and reliable pre-owned vehicles catering to diverse preferences and budgets, making it easier to find the perfect vehicle.
Stress-Free Car Buying Experience
Fun, easy, and transparent car buying with professional guidance from knowledgeable staff to select ideal vehicle without hassle.
Flexible Financing Options Including Special Incentives for First-Time Buyers
Flexible financing solutions with special promotions such as lower rates, cashback offers, lease specials on models like Civic, HR-V, CR-V, Graduate Program, and Military Appreciation Offer.
Comprehensive Service Department with Convenient Hours & Genuine Parts Maintenance Program
Expert service team using genuine Honda parts, Honda Service Pass with complimentary maintenance including oil changes, tire rotations, multi-point inspections up to 24 months/24k miles, convenient hours with early openings.
Advanced Technology Integration with HondaLink® Concierge Package
Enhances connectivity with remote start, concierge services for travel planning, reservations, real-time traffic updates, sports scores, and gas prices information.
Highly Rated Customer Service
Friendly, knowledgeable, patient sales staff providing pressure-free buying experience, with specific praise for team members.
Excellent After-Sales Support
Goes above and beyond in service, fixing issues free of charge and providing loaner vehicles during repairs.
Transparent Dealings
Transparency in pricing and negotiations with no high-pressure tactics.
Strong Community Reputation
Local family-run business since 1983 committed to customer satisfaction, fostering repeat customers and referrals.
Convenient Online Presence
Easy to leave reviews to share experiences and support continuous improvement.